At rm98, we believe privacy is more than a legal obligation — it is a fundamental right of every member. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal data.
The principles that shape how rm98 handles your data
All data transmitted between your device and rm98's servers is encrypted using 256-bit SSL — the same technology used by Malaysia's leading banks, including Maybank and CIMB.
Rm98 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of members' personal data is carried out in accordance with strict legal requirements.
Rm98 has never sold, rented, or transferred members' personal data to third parties for marketing or commercial gain, and we never will — not without your explicit consent.
Rm98 members have full rights to access, correct, and delete their personal data through their account settings or by contacting our support team.
Rm98 provides two-factor authentication (2FA) to protect your account from unauthorised access. We strongly encourage all members to enable this additional security feature.
Rm98's security systems and privacy practices are regularly audited by independent third parties to ensure ongoing compliance with the latest international data security standards.
This Privacy Policy is published by rm98 ("we", "the Company") and applies to all individuals ("Members", "you") who register for, access, or use any services offered through the rm98 platform at rm98.link and its associated applications.
Rm98 understands that your personal data is a trust placed in our hands, and we do not take this responsibility lightly. This Privacy Policy is written in plain, straightforward language — no confusing legal jargon, no fine-print surprises — because we believe transparency is the foundation of trust between rm98 and every one of our members.
By registering for or continuing to use the rm98 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you may discontinue use of the rm98 platform and contact us for further discussion.
This Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. rm98 is the data controller for all members' personal data collected through our platform.
Rm98 collects members' personal data through two primary methods: data you provide directly when registering or using our services, and data collected automatically through your use of the platform.
| Data Category | Example | Required? |
|---|---|---|
| Identity | Name, date of birth, phone number | Yes |
| Contact | Email, WhatsApp number | Yes |
| Financial | Bank account / digital wallet | Yes (for transactions) |
| Verification (KYC) | MyKad, selfie, proof of address | For withdrawals >RM500 |
| Technical | IP, device type, browser | Automatic |
| Usage | Game history, betting patterns | Automatic |
Rm98 uses members' personal data only for legitimate and transparent purposes. We do not process your data for purposes you would not expect or that are unrelated to rm98's services. The following are the primary purposes for which we use your data:
rm98 does not use members' personal data for fully automated decision-making that has a significant impact on you without human review.
Rm98 does not sell members' personal data to any third party for commercial purposes. However, in the course of our operations, there are limited circumstances in which we may need to share data with certain parties:
In all of the above data-sharing situations, rm98 ensures that recipients have adequate privacy and data security protections in place before any data is shared.
rm98 does not share members' personal data with advertising companies, data brokers, or any third party not directly involved in delivering our services to you.
The rm98 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration | Opt-Out? |
|---|---|---|---|
| Essential Cookies | Session logins, security, core platform functionality | Session only | No (mandatory) |
| Preference Cookies | Language, display settings, game preferences | 1 year | Yes |
| Analytics Cookies | Anonymous usage statistics for platform improvement | 90 days | Yes |
| Security Cookies | Threat detection, fraud prevention | 30 days | No (essential) |
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality and security of the rm98 platform. For instructions on managing cookies in your browser, please refer to your browser's help section.
Rm98 continually invests in the latest security infrastructure to protect members' personal data. The technical and organisational security measures we have implemented include:
While we implement comprehensive security measures, no online system can be guaranteed 100% safe from cyber threats. That's why your role matters too — protect your account by using a strong password and never sharing your login credentials with anyone.
Rm98 retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by Malaysian law. Our general data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account period | Ongoing account management |
| Financial transaction records | 7 years after transaction | AML & tax legal requirements |
| KYC documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Dispute resolution & service improvement |
| Analytics data (anonymised) | 2 years | Platform improvements |
| Security logs | 1 year | Security audits |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with data security industry best practices.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as an rm98 member have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
You have the right to correct any inaccurate or incomplete personal data via your rm98 account settings or by contacting our support team.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may withdraw consent to receive marketing communications at any time via the "unsubscribe" link or by contacting us.
You have the right to receive your personal data in a machine-readable format for transfer to another party, should you wish to do so.
Under certain circumstances, you may request that rm98 restrict the processing of your personal data while a matter is being investigated or resolved.
To exercise any of the rights above, please contact us by email at support@rm98.link with the subject line "Personal Data Rights Request". We will respond within 21 business days from the date of receipt.
Rm98 is a platform strictly for adults aged 18 and above. We do not knowingly collect, store, or process personal data from children or underage individuals.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe a child or underage individual has registered on rm98, please contact us immediately at support@rm98.link.
Parents and guardians are responsible for ensuring their children do not access online betting platforms. rm98 employs multiple age verification measures — including phone number verification, email confirmation, and KYC — to prevent registration by underage individuals.
Rm98 reserves the right to update and amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When material changes are made, we will:
We encourage you to review this page periodically. Your continued use of the rm98 platform after any amendments take effect will be considered your acceptance of the updated policy.
If you have any questions or concerns, or wish to exercise your personal data rights, please contact the rm98 Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days (general enquiries) or 21 business days (formal personal data rights requests) from the date of receipt.
This Privacy Policy is effective as of 1 July 2026 and supersedes all previous versions. rm98 values your trust and will always strive to protect your privacy with full dedication and integrity.
Your privacy is fully protected. Register for free and enjoy Sports Betting, slots, Live Casino, and more — with complete peace of mind that your data is in responsible hands.